Return Policy

We want you to be fully satisfied with your purchase from materialelao. If for any reason you are not happy with your product, we accept returns within 30 days of receipt. All returned items must be in their original, unused condition and packaging.
To return a product:

• Contact us at service@materialelao.com to initiate the return process.
• Returns should be shipped to the following address:
  3/F, Building A, Factory Building, Heyu Industrial Zone,Zancheng
  Community, Fuhai Street, Bao'an District, Shenzhen, China.
  Please note that customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service for your return to ensure it reaches us safely.